UpForm

Acceptable Use Policy

Last Updated: April 21, 2026

This Acceptable Use Policy ("Policy") governs your use of Upform.com ("Service"), operated by INKYY. This Policy is part of our Terms of Service.

By using our Service, you agree to comply with this Policy. Violations may result in account suspension or termination without refund.

Contact Information:

  • Company: INKYY
  • Email: hello@inkyy.com
  • Address: Kozarska ulica 12, Laktaši, 78250, Bosnia and Herzegovina

1. Purpose

Upform is designed to help you create forms, surveys, and collect data legitimately and ethically. We expect all users to use our platform responsibly and in compliance with applicable laws.

This Policy outlines prohibited activities to:

  • Protect our users and their data
  • Maintain platform integrity and security
  • Comply with legal requirements
  • Foster a safe and respectful community

2. Prohibited Activities

You agree NOT to use our Service for any of the following:

2.1 Illegal Activities

  • Violating any local, national, or international laws or regulations
  • Engaging in or promoting criminal activity
  • Money laundering, fraud, or financial crimes
  • Selling or distributing controlled substances
  • Violating export control or sanctions laws

2.2 Infringement of Rights

  • Copyright violations: Using copyrighted material without permission
  • Trademark violations: Misusing trademarks or logos
  • Privacy violations: Collecting personal data without proper consent
  • Identity theft: Impersonating individuals or organizations
  • Unauthorized access: Hacking, phishing, or accessing others' accounts

2.3 Harmful or Abusive Content

You may not create forms or surveys containing:

  • Hate speech: Content promoting hatred or violence against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or nationality
  • Harassment: Bullying, threats, stalking, or intimidation
  • Violence: Graphic violence, torture, or harm to humans or animals
  • Sexually explicit content: Pornography, sexual solicitation, or exploitation
  • Child exploitation: Any content involving minors in inappropriate contexts
  • Self-harm: Content promoting suicide, eating disorders, or self-injury
  • Misinformation: Deliberately spreading false health or safety information that could cause harm

2.4 Spam and Deceptive Practices

  • Spam: Sending unsolicited bulk messages or forms
  • Phishing: Creating forms designed to steal credentials or personal information
  • Deceptive surveys: Misleading users about the purpose of data collection
  • Fake reviews or testimonials: Generating fraudulent feedback
  • Pyramid schemes or scams: Multi-level marketing or fraudulent schemes
  • Misleading branding: Impersonating our brand or other legitimate entities

2.5 Malicious Technical Activities

  • Malware distribution: Uploading or distributing viruses, ransomware, spyware, or malicious code
  • System attacks: DDoS attacks, hacking attempts, or disrupting our Service
  • Unauthorized access: Attempting to breach security measures or access other users' accounts
  • Reverse engineering: Decompiling, disassembling, or reverse engineering our software
  • Scraping: Automated data extraction without permission
  • Excessive API usage: Abusing rate limits or quotas

2.6 Data Collection Violations

  • Unlawful data collection: Collecting personal data without proper legal basis (e.g., GDPR violations)
  • Sensitive data without safeguards: Collecting health, financial, or biometric data without appropriate security
  • Children's data: Collecting data from children under 16 without parental consent
  • Data selling: Selling collected data to third parties without explicit consent
  • Non-consensual tracking: Using hidden tracking methods

2.7 Platform Abuse

  • Fake accounts: Creating multiple accounts to circumvent limitations or bans
  • Usage limit violations: Exceeding plan quotas through manipulation
  • Resource abuse: Consuming excessive bandwidth, storage, or processing power
  • Reselling: Reselling or sublicensing our Service without authorization
  • Competing service: Using our platform to build a competing form-building service

3. Content Moderation

3.1 Our Rights

We reserve the right to:

  • Review content created on our platform
  • Remove content that violates this Policy
  • Suspend or terminate accounts for violations
  • Report illegal activity to law enforcement

3.2 User Responsibility

You are solely responsible for:

  • Content you create and share
  • Responses you collect
  • Ensuring compliance with applicable laws
  • Obtaining necessary consents from respondents

3.3 No Pre-Screening

We do not pre-screen user-generated content. However, we may review content:

  • In response to user reports
  • Based on automated detection systems
  • During security or compliance audits

4. Reporting Violations

4.1 How to Report

If you encounter content or behavior that violates this Policy:

Email: hello@inkyy.com Subject: "Report Policy Violation" Include:

  • Description of the violation
  • Link or reference to the content (if applicable)
  • Your contact information (optional)

4.2 Our Response

We will:

  • Review all reports promptly (typically within 48 hours)
  • Take appropriate action (content removal, account suspension, etc.)
  • Notify you of the outcome (if contact information was provided)

4.3 False Reports

Submitting false or malicious reports may result in action against your account.

5. Consequences of Violations

5.1 Warning

For minor or first-time violations:

  • We may issue a warning
  • Request removal of violating content
  • Provide guidance on compliance

5.2 Content Removal

We may remove forms, surveys, or responses that violate this Policy without prior notice.

5.3 Account Suspension

Temporary suspension for:

  • Repeated minor violations
  • Moderate violations
  • Investigation of serious allegations

5.4 Account Termination

Permanent termination for:

  • Severe violations (illegal activity, child exploitation, terrorism)
  • Repeated violations after warnings
  • Fraudulent activity

No refunds are provided for terminated accounts.

5.5 Legal Action

We may:

  • Report illegal activity to law enforcement
  • Cooperate with investigations
  • Pursue legal action for damages

6. Specific Use Case Guidelines

6.1 Research and Surveys

When conducting research:

  • Obtain proper informed consent
  • Clearly state the purpose of data collection
  • Protect respondent anonymity (if promised)
  • Comply with research ethics guidelines (e.g., IRB approval if required)

6.2 Marketing and Lead Generation

When collecting leads:

  • Clearly identify yourself and your business
  • Obtain consent for marketing communications
  • Provide easy opt-out mechanisms
  • Comply with anti-spam laws (e.g., GDPR, CAN-SPAM)

6.3 Employment and HR

When collecting employee data:

  • Ensure legal basis for processing
  • Limit data collection to job-relevant information
  • Comply with employment laws and regulations
  • Protect sensitive employee information

6.4 Medical and Health Data

If collecting health information:

  • Ensure compliance with health data regulations (e.g., GDPR, HIPAA principles)
  • Implement appropriate security measures
  • Obtain explicit consent
  • Note: Upform is not a HIPAA-compliant platform; use specialized tools for regulated health data

7. Compliance with Laws

7.1 Your Obligations

You must comply with all applicable laws, including:

  • GDPR (General Data Protection Regulation) - EU/Bosnia
  • ePrivacy Directive - Cookie and tracking consent
  • National data protection laws
  • Anti-spam regulations
  • Consumer protection laws
  • Copyright and intellectual property laws

7.2 International Use

If you collect data from users in other countries, you must comply with their local laws.

7.3 Our Compliance

We comply with applicable laws in our operations and expect the same from our users.

8. Intellectual Property Respect

8.1 Use Only What You Own

  • Use only content you own or have permission to use
  • Obtain licenses for stock images, fonts, or other assets
  • Respect trademarks and branding

8.2 Attribution

When required, provide proper attribution to content creators.

8.3 DMCA Compliance

We respond to valid DMCA takedown notices. See our Terms of Service for the DMCA process.

9. Updates to This Policy

We may update this Policy from time to time to:

  • Reflect changes in laws or regulations
  • Address new types of abuse
  • Clarify existing provisions

Notification:

  • Updated Policy posted on this page
  • "Last Updated" date changed
  • Email notification for material changes (if applicable)

Your continued use of the Service after updates constitutes acceptance of the revised Policy.

10. Contact Us

For questions about this Policy or to report violations:

Email: hello@inkyy.com Address: INKYY, Kozarska ulica 12, Laktaši, 78250, Bosnia and Herzegovina

Thank you for helping us maintain a safe, respectful, and legal platform for all users.

By using Upform, you agree to comply with this Acceptable Use Policy.